AI Receptionist
Welcome callers and answer questions using your business information — opening hours, location, services and the things people ask every day.
“Are you open on Saturday?”
AI voice agents for small businesses
Help every caller take the next step.
A welcoming voice for your business. Answer common questions, capture enquiries, and help customers reach your team.
Fernleaf Bakery
Voice agent · example
Hello, thanks for calling Fernleaf Bakery. How can I help today?
Are you open on Sunday?
Services
Support for the calls that matter most.
Lead Capture
Collect enquiry details — name, contact details and what they need — so your team can follow up with the full picture.
“I’d like a quote for a new boiler.”
Appointment Assistance
Help customers request or book appointments when connected to a supported calendar. Without a calendar, the agent can take a request for your team to confirm.
“Can I book in for Thursday afternoon?”
Available capabilities depend on your selected setup and integrations. We’ll confirm what’s possible for your business before anything is built.
Interactive demo
Hear how a conversation could go.
These examples use Fernleaf Bakery, a fictional local business. Choose a scenario and press play.
Scripted sample — not a live AI conversation.
Audio isn’t available in this browser — you can read the transcript instead.
- Voice agentHello, thanks for calling Fernleaf Bakery. How can I help today?
- CallerHi, are you open on Sunday?
- Voice agentYes, we're open on Sundays from nine until two. Is there anything else I can help with?
- CallerDo you have gluten-free bread?
- Voice agentWe bake a gluten-free loaf on Fridays and Saturdays. It tends to sell out by midday, so earlier is best.
How it works
Four simple steps, done together.
- 01
Tell us about your business.
Share your services, hours, common questions and how you like to speak to customers.
- 02
We configure your agent.
We set up the greeting, tone, answers and any agreed integration, such as a supported calendar.
- 03
We test it together.
You try real-world scenarios with us and we refine anything that doesn’t sound right.
- 04
Launch and improve.
Your agent goes live, and we adjust answers as you learn what callers ask most.
Starter package
Everything you need for your first agent.
Scope and ongoing usage costs are confirmed with you before any work begins — no surprises.
Request a Quote- One voice agent
- Custom greeting and tone
- Business FAQ setup
- One supported integration
- Testing before launch
- Ongoing support options
FAQs
Questions, answered honestly.
Yes — it’s designed with small teams in mind. It works best when there are recurring questions or enquiries you’d like help handling. We’ll talk through your situation on a demo call to see if it’s a good fit.
We set a custom greeting, tone and wording to match how you talk to customers. You review and test it before launch.
We agree a fallback during setup — for example, taking a message or passing the caller to your team. Exactly how human handoff works depends on your phone setup.
It may be able to, depending on the calendar you use. Supported integrations are confirmed during setup. Without one, the agent can capture appointment requests for your team.
What the agent collects, where it goes and who can access it are agreed with you during setup. We’ll walk you through this before anything goes live.
It depends on your setup and expected call volume. We provide a quote that covers setup scope and ongoing usage costs, confirmed before any work begins.
Let’s build your first voice agent.
Tell us a little about your business and the conversations you want help with.